Customer Relations Books

Browse New & Used Customer Relations Books

Results 251 - 300 of 1,820 for Customer Relations Books

251.

Customer Care Excellence : How to Create an Effective Customer Focus by Cook, Sarah ISBN: 9780749457051

$26.84

252.

CRM Fundamentals by Kostojohn, Scott, Paulen, B... ISBN: 9781430235903 List Price: $34.99

$42.25

253.

Million Dollar Referrals: The Secrets to Building a Perpetual Client List to Generate a Seve... by Weiss, Alan ISBN: 9780071769273 List Price: $22.00

$3.51 (Save 84%)

254.

"I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Ti... by Bliss, Jeanne ISBN: 9781591844419 List Price: $15.00

$4.99 (Save 66%)

255.

The Call Centre Training Handbook: A Complete Guide to Learning and Development in Contact C... by Wilson, John P. ISBN: 9780749450885

$43.66

256.

Dealing with Difficult People (Creating Success) by Lilley, Roy ISBN: 9780749456603 List Price: $14.95

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257.

Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience by Tisch, Jonathan, Weber, Karl ISBN: 9780470404638 List Price: $14.95

$12.05 (Save 19%)

258.

Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan by Suttle, Marilyn, Vest, Lori Jo ISBN: 9780814414392 List Price: $22.95

$3.69 (Save 83%)

259.

Selling Air by Frost, Jay, Diamond, Bob ISBN: 9780595477739 List Price: $15.95

$12.99 (Save 18%)

260.

Answering the Ultimate Question: How Net Promoter Can Transform Your Business by Owen, Richard, Brooks, Laura ISBN: 9780470260692 List Price: $29.95

$0.28 (Save 99%)

261.

The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Custome... by Hyken, Shep, Hyken ISBN: 9780470404829 List Price: $21.95

$6.29 (Save 71%)

262.

All For One: 10 Strategies for Building Trusted Client Partnerships by Sobel, Andrew, Sobel ISBN: 9780470380284 List Price: $25.95

$2.34 (Save 90%)

263.

Take Their Breath Away: How Imaginative Service Creates Devoted Customers by Bell, Chip R., Patterson, J... ISBN: 9780470443507 List Price: $24.95

$61.17

264.

1,001 Things They Won't Tell You: An Insider's Guide to Spending, Saving, and Living Wisely by Dahl, Jonathan, Smart Money... ISBN: 9780761151371 List Price: $16.95

$2.49 (Save 85%)

265.

Buying Styles: Simple Lessons in Selling the Way Your Customer Buys by Wilkinson, Michael, Chorba,... ISBN: 9780814415276 List Price: $19.95

$62.34

266.

Instant Repeat Business by Sugars, Bradley J. ISBN: 9780071466660 List Price: $17.95

$1.94 (Save 89%)

267.

Sense And Respond The Journey To Customer Purpose by Parry, Stephen, Faulkner, M... ISBN: 9781403945730 List Price: $49.95

$59.34

268.

Chief Customer Officer Getting Past Lip Service to Passionate Action by Bliss, Jeanne ISBN: 9780787980948 List Price: $27.95

$1.09 (Save 96%)

269.

Integrity Service Treat Your Customers Right-watch Your Business Grow by Willingham, Ron ISBN: 9780743270274 List Price: $25.00

$1.91 (Save 92%)

270.

Building a Successful Selling Organization The Critical Path to Extraordinary Results by Wilson, Art ISBN: 9780595361632 List Price: $20.95

$1.50 (Save 92%)

271.

Build Your Customer Strategy A Guide to Creating Profitable Customer Relationships by Barnes, James G. ISBN: 9780471776604 List Price: $27.95

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272.

We The Ideal Customer Relationship by Yastrow, Steve ISBN: 9781590791219

$58.82

273.

What Customers Really Want How to Bridge the Gap Between What Your Organization Offers and W... by McKain, Scott ISBN: 9780785288367 List Price: $13.99

$2.69 (Save 80%)

274.

Citizen Marketers When People Are the Message by Huba, Jackie, Mcconnell, Ben ISBN: 9781419596063 List Price: $25.00

$4.99 (Save 80%)

275.

Beyond Great Customer Experiences The Power of Emotions in Driving Value by Shaw, Colin ISBN: 9780230500006 List Price: $37.95

$60.29

276.

Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000 by Blackshaw, Pete ISBN: 9780385522724

$14.11 $15.00

277.

Salesforce.com For Dummies by Wong, Tom ISBN: 9780470318126 List Price: $24.99

$11.32 (Save 54%)

278.

Improvise This! How to Think on Your Feet So You Don't Falling on Your Face by Bergren, Mark, Cox, Molly, ... ISBN: 9780786867745 List Price: $22.95

$2.95 (Save 87%)

279.

Executive Guide to Call Center Metrics by Abbott, James C. ISBN: 9781887355087 List Price: $34.95

$33.15 (Save 5%)

280.

Relationship Marketing by McKenna, Regis ISBN: 9780201567694 List Price: $19.95

$1.39 (Save 93%)

281.

From Selling to Serving The Essence of Client Creation by Cassara, Lou ISBN: 9780793192076 List Price: $25.00

$1.24 (Save 95%)

282.

Shocked, Appalled, and Dismayed! How to Write Letters of Complaint That Get Results by Phillips, Ellen ISBN: 9780375701207 List Price: $12.95

$0.41 (Save 96%)

283.

Tales of Knock Your Socks Off Service Inspiring Stories of Outstanding Customer Service by Zemke, Ron, Anderson, Kristin ISBN: 9780814479711 List Price: $16.95

$58.23

284.

Monitoring, Measuring, and Managing Customer Service by Goodman, Gary S. ISBN: 9780787951399 List Price: $44.00

$13.26 (Save 69%)

285.

Relationship Advantage Become a Trusted Advisor and Create Clients for Life by Stevenson, Tom, Barcus, Sam W. ISBN: 9780793170265 List Price: $25.00

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286.

The Customer Is Always Right: Thought-Provoking Insights on the Importance of Customer Satis... by Kabodian, Armen J. ISBN: 9780070342095 List Price: $14.95

$2.99 (Save 80%)

287.

Loyalty Myths Hyped Strategies That Will Put You Out Of Business-and Proven Tactics That Rea... by Keiningham, Timothy L., Vav... ISBN: 9780471743156 List Price: $24.95

$19.11 (Save 23%)

288.

Customer Winback How to Recapture Lost Customers and Keep Them Loyal by Griffin, Jill, Lowenstein, ... ISBN: 9780787946678 List Price: $32.95

$4.60 (Save 86%)

289.

Breakaway Deliver Value to Your Customers-Fast! by Fred, Charles L. ISBN: 9780787961640 List Price: $32.95

$28.32 (Save 14%)

290.

Call Center Operation Design, Operation, and Maintenance by Sharp, Duane ISBN: 9781555582777 List Price: $58.95

$13.77 (Save 76%)

291.

Clients Forever How Your Clients Can Build Your Business for You by Carter, Doug, Green, Jennifer ISBN: 9780071402569 List Price: $14.95

$9.54 (Save 36%)

292.

Referral of a Lifetime The Networking System That Produces Bottom-Line Results . . . Every Day by Templeton, Timothy L., Blan... ISBN: 9781576752401 List Price: $19.95

$32.21

293.

Silver Bullet Selling: Six Critical Steps to Opening More Relationships and Closing More Sales by Bartick, G. A., Bartick, Paul ISBN: 9780470373002 List Price: $24.95

$25.47

294.

The Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause by Kuhlmann, Arkadi, Philp, Bruce ISBN: 9780470287231 List Price: $27.95

$1.99 (Save 92%)

295.

Reaching the Goal : How Managers Improve a Services Business Using Goldratt's Theory of Cons... by Ricketts, John Arthur ISBN: 9780132565417 List Price: $44.99

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296.

Serve Right: Everyone's Straight-Talk Guide to Customer Service Success by Ventura, Steve ISBN: 9781885228901 List Price: $16.25

$0.75 (Save 95%) $15.00 (Save 7%)

297.

Collaboration and Co-creation : New Platforms for Marketing and Innovation by Bhalla, Gaurav ISBN: 9781441970817 List Price: $39.95

$34.97 (Save 12%) $15.00 (Save 62%)

298.

55 Steps to Outrageous Service : Outrageous Service Principles to Better Serve Your Customers by Hatcher, Greg ISBN: 9781935166184

$1.91

299.

Reinventing the Wheel : The Science of Creating Lifetime Customers by Zane, Chris ISBN: 9781935618157

$3.99

300.

Sell Yourself First : The Most Critical Element in Every Sales Effort by Freese, Thomas A. ISBN: 9781591843658 List Price: $25.95

$61.11

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