Customer Relations Books
Browse New & Used Customer Relations Books
201.
The 4 A's of Marketing: A Customer Perspective
by Sheth, Jagdish, Sisodia, Ra...
ISBN: 9780415898355
List Price: $49.95
202.
Do You Want to Keep Your Customers Forever? (Harvard Business Review Classics)
by Pine, Joseph B., Peppers, D...
ISBN: 9781422140277
List Price: $8.95
OUT OF STOCK
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Chocolates on the Pillow Aren't Enough Reinventing the Customer Experience
by Tisch, Jonathan, Weber, Karl
ISBN: 9780470043554
List Price: $26.95
205.
If Disney Ran Your Hospital 9 1/2 Things You Would Do Differently
by Lee, Fred
ISBN: 9780974386003
List Price: $33.00
206.
The Invisible Bridge: Your Journey Towards the Exceptional Using the Supernova Model of Clie...
by Knapp, Robert D.
ISBN: 9780470249277
List Price: $29.95
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Experience Economy Work Is Theater & Every Business a Stage
by Pine, B. Joseph, II, Gilmor...
ISBN: 9780875848198
List Price: $32.95
210.
The Language of Trust: Selling Ideas in a World of Skeptics
by Maslansky, Michael, West, S...
ISBN: 9780735204560
List Price: $16.00
211.
The New Relationship Marketing: How to Build a Large, Loyal, Profitable Network Using the So...
by Taylor, A., Smith, Mari
ISBN: 9781118063064
List Price: $24.95
212.
Hug Your Customers The Proven Way to Personalize Sales and Achieve Astounding Results
by Mitchell, Jack
ISBN: 9781401300340
List Price: $19.95
213.
Interior Design Clients : The Designer's Guide to Building and Keeping a Great Clientele
by Williams, Thomas L.
ISBN: 9781581156768
214.
215.
Creating Customer Evangelists How Loyal Customers Become a Volunteer Sales Force
by McConnell, Ben, Huba, Jacki...
ISBN: 9780793155613
List Price: $25.00
216.
Know Your Customer New Approaches to Understanding Customer Value and Satisfaction
by Woodruff, Robert, Gardial, ...
ISBN: 9781557865533
List Price: $52.95
217.
One to One Future Building Relationships One Customer at a Time
by Peppers, Don, Rogers, Martha
ISBN: 9780385485661
List Price: $17.95
218.
Customer Relationship Management
by Anderson, Kristin, Kerr, Carol
ISBN: 9780071379540
List Price: $16.95
219.
Customer Service Management Training 101 : Quick and Easy Techniques That Get Great Results
by Evenson, Renee
ISBN: 9780814417157
List Price: $24.00
220.
221.
Social Customer : How Brands Can Use Social Crm to Acquire, Monetize, and Retain Fans, Frien...
by Metz
ISBN: 9780071759182
List Price: $25.00
222.
Strategic Designer : Tools and Techniques for Managing the Design Process
by Holston, David
ISBN: 9781600617997
List Price: $24.99
224.
Working with Microsoft Dynamics CRM 2011
by Snyder, Mike, Steger, Jim
ISBN: 9780735648128
List Price: $49.99
225.
Customer Value Creation: Case Studies in Business to Business Success
by Alderman, Jerry, Pigues, D....
ISBN: 9780470547991
List Price: $65.00
226.
Business Process Mapping Workbook: Improving Customer Satisfaction
by Jacka, J. Mike, Keller, Pau...
ISBN: 9780470446287
List Price: $50.00
227.
101 Activities for Delivering Knock Your Socks off Service
by Performance Research Associ...
ISBN: 9780814414446
List Price: $34.95
228.
Customer Data Integration Reaching A Single Version Of Truth
by Levy, Evan, Peppers, Don, R...
ISBN: 9780471916970
List Price: $39.95
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231.
Improving Customer Satisfaction, Loyalty, and Profit An Integrated Measurement and Managemen...
by Johnson, Michael D., Gustaf...
ISBN: 9780787953102
List Price: $39.95
232.
Perfect Phrases For Customer Service Hundreds of Tools, Techniques, and Scripts for Handling...
by Bacal, Robert
ISBN: 9780071444538
List Price: $9.95
233.
234.
Return On Customer Creating Maximum Value From Your Scarcest Resource
by Rogers, Martha, Peppers, Don
ISBN: 9780385510301
List Price: $24.95
235.
Sun Tzu Strategies for Selling How to Use the Art of War to Build Lifelong Customer Relation...
by Michaelson, Gerald A., Mich...
ISBN: 9780071427302
List Price: $10.95
236.
Key Account Management and Planning The Comprehensive Handbook for Managing Your Company's M...
by Capon, Noel
ISBN: 9780743211888
List Price: $45.00
237.
Nordstrom Way The Inside Story of America's #1 Customer Service Company
by Spector, Robert, McCarthy, ...
ISBN: 9780471354864
List Price: $24.95
238.
Loyalty Link How Loyal Employees Create Loyal Customers
by McCarthy, Dennis G.
ISBN: 9780471163893
List Price: $19.95
239.
Relationship Selling The Key to Getting and Keeping Customers
by Cathcart, Jim
ISBN: 9780399516443
List Price: $12.95
240.
Samurai Selling The Ancient Art of Service in Sales
by Laughlin, Chuck
ISBN: 9780312118853
List Price: $12.95
241.
Willie's Way 6 Secrets for Wooing, Wowing, And Winning Customers And Their Loyalty
by Van Hooser, Phillip, Hooser...
ISBN: 9780471748076
List Price: $19.95
242.
Indispensable How To Become The Company Your Customers Can't Live Without
by Calloway, Joe
ISBN: 9780471703082
List Price: $27.95
243.
Customer Once, Client Forever 12 Tools for Building Lifetime Business Relationships
by Buckingham, Richard
ISBN: 9780938721826
List Price: $24.95
244.
How to Win Customers and Keep Them for Life Revised and Updated for the Digital Age
by LeBoeuf, Michael
ISBN: 9780425175019
List Price: $15.00
245.
Total Access Giving Customers What They Want in an Anytime, Anywhere World
by McKenna, Regis
ISBN: 9781578512447
List Price: $27.50
246.
Breakthrough Customer Service Best Practices of Leaders in Customer Support
by Brown, Stanley A.
ISBN: 9780471642329
List Price: $49.95
247.
Primal Connection : Reclaim Your Genetic Legacy of Health and Happiness
by Sisson, Mark
ISBN: 9780984755103
248.
249.
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organiza...
by Berry, Leonard L., Seltman,...
ISBN: 9780071621533
250.
Strategic Customer Management: Strategizing the Sales Organization
by Piercy, Nigel F., Lane, Nikala
ISBN: 9780199544509
List Price: $55.00