Customer Relations Books
Browse New & Used Customer Relations Books
1751.
Effective Retail Selling and Customer Service
by Didactic Systems Staff
ISBN: 9780894011108
List Price: $9.00
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Effective Consumer Complaining Win - Don't Whine
by Kaufman, Ola
ISBN: 9780738803791
List Price: $21.99
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Company Courtesy An Action Plan for Caring Companies
by Ward, Christopher
ISBN: 9780566028861
List Price: $19.95
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Company Courtesy Managing Public and Personal Relations
by Ward, Christopher
ISBN: 9780566027307
List Price: $43.95
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Compendium of Customer Service Questionnaires and Inventories
by Cook, Sarah
ISBN: 9780566084287
List Price: $195.00
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Consumable Products Building Consumer Loyalty Online
by Lent, Anne, Wolhandler, Har...
ISBN: 9781586370343
List Price: $1,295.00
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Consumer & Patient Satisfaction Index of Modern Information
by Hardine, Rosetta R.
ISBN: 9780881648188
List Price: $44.50
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Consumer & Patient Satisfaction Index of Modern Information
by Hardine, Rosetta R.
ISBN: 9780881648195
List Price: $39.50
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1761.
Creating a Customer Focused Company 25 Proven Customer Service Strategies
by Linton, Ian
ISBN: 9780273607113
List Price: $72.50
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Creating Customers How to Increase Sales Through Non-Technique Selling
by Weymes, Pat
ISBN: 9780749415594
List Price: $19.95
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Best of Velocity Global and Focus Europe Cover Stories
by Unknown
ISBN: 9780972883610
List Price: $125.00
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Best of Class Building a Customer Service Organization
by Shelton, Ken
ISBN: 9781890009236
List Price: $20.00
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Building Customer Partnerships The Key to Winning in a Competitive Marketplace
by Farris, Phillip F.
ISBN: 9780874252675
List Price: $26.95
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Business Process Mapping Improving Customer Satisfaction
by Jacka, J. Mike, Keller, Pau...
ISBN: 9780471079774
List Price: $65.00
1769.
Butterfly Customer Capturing the Loyalty of Today's Elusive Customer
by Pajunen, O'Dell, Pajunen, J...
ISBN: 9780471645184
List Price: $24.95
1772.
Call Center Benchmarking How Good Is "Good Enough
by Anton, Jon, Gustin, David
ISBN: 9781557532152
List Price: $43.95
1773.
Call Centers Made Easy How to Build, Operate, and Profit from Your Small Business Call Center
by Medcroft, Stephen
ISBN: 9781890154455
List Price: $24.95
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Call Center Success Group Training Program
by Publications, Crisp
ISBN: 9781560525936
List Price: $150.00
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Care & Keeping of Customers A Treasury of Facts, Tips & Proven Techniques for Keeping Your C...
by Lantz, Roy, Scanlon, Kelly,...
ISBN: 9781572940079
List Price: $12.95
1777.
Card Games for Developing Service
by Stuebe, Gayle, El-Shamy, Susan
ISBN: 9780566082962
List Price: $400.00
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Chartwell's Guide to Customer Retention and Loyalty
by Dunklin, Philip I., Smith, ...
ISBN: 9781891790164
List Price: $975.00
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Ask! The Revolutionary New Guide for Getting Total Customer Satisfaction
by Rollin, Barbara
ISBN: 9780312283889
List Price: $12.95
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Baseball, Bouillabaisse, and the Best of Class How to Increase Your Personal Power Energize ...
by Checketts, Darby V.
ISBN: 9780961817015
List Price: $14.95
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Applying Sun Tzu's Art of War in Customer Service
by Khoo Kheng-Hor
ISBN: 9789679788068
List Price: $4.95
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10 Steps to Connecting With Your Customers
by Bethel, William
ISBN: 9780850132014
List Price: $28.95
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Twenty Training Workshops for Customer Service
by Cook, Sarah
ISBN: 9780874252262
List Price: $139.95
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Twenty Training Workshops for Customer Service
by Gillen, Terry
ISBN: 9780874251937
List Price: $139.95
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6 Steps to Improving Customer Service Through Quality
by Business Resources, Inc. Staff
ISBN: 9781880394427
List Price: $85.95
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30 Activities for Internal Customer Care
by Echelon Learning Staff
ISBN: 9780566076435
List Price: $189.95
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21st Century Call Center Representative
by D'Augustine, Jamie, DeVries...
ISBN: 9781928593119
List Price: $495.00
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One to One B2B Customer Development Strategies for the Business-to-Business World
by Peppers, Don, Rogers, Martha
ISBN: 9780385502306
List Price: $19.00
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Close to the Customer: An American Management Association Research Report on Consumer Affairs
by American Management Associa...
ISBN: 9780814435137