logo
Cancel

447675

9780471645184

Butterfly Customer Capturing the Loyalty of Today's Elusive Customer

Butterfly Customer Capturing the Loyalty of Today's Elusive Customer
$6.99
$3.95 Shipping
List Price
$24.95
Discount
71% Off
You Save
$17.96
  • Condition: Very Good
  • Provider: 99 Positive Contact
  • Provider Rating:
    0%
  • Ships From: New York, NY
  • Shipping: Standard
seal  

Ask the provider about this item.

Most renters respond to questions in 48 hours or less.
The response will be emailed to you.
Cancel

Product details

  • ISBN-13: 9780471645184
  • ISBN: 0471645184
  • Publisher: Wiley & Sons, Incorporated, John

AUTHOR

Pajunen, O'Dell, Pajunen, Joan A., O'Dell, Susan M.

SUMMARY

Susan M. O'Dell is an consultant and speaker on retail and service industry trends, specializing in marketing, consumer behaviour and organizational design Joan A. Pajunen is a service expert and speakerPajunen, O'Dell is the author of 'Butterfly Customer Capturing the Loyalty of Today's Elusive Customer' with ISBN 9780471645184 and ISBN 0471645184.

[read more]

Questions about purchases?

You can find lots of answers to common customer questions in our FAQs

View a detailed breakdown of our shipping prices

Learn about our return policy

Still need help? Feel free to contact us

View college textbooks by subject
and top textbooks for college

The ValoreBooks Guarantee

The ValoreBooks Guarantee

With our dedicated customer support team, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.