1.
Service Quality Multidisciplinary and Multinational Perspectives
by Brown, Stephen W., Gummesso...
ISBN: 9780669211528
List Price: $62.00
2.
Involving Customers in New Service Development
by Edvardsson, Bo, Magnusson, ...
ISBN: 9781860946691
List Price: $78.00
3.
Values-based Service for Sustainable Business: Lessons from IKEA (Routledge Studies in Manag...
by Bo Edvardsson, Bo Enquist
ISBN: 9780415620390
List Price: $54.95
4.
Involving Customers in New Service Development (Series on Technology Management)
by Edvardsson, Bo, Magnusson, ...
ISBN: 9781911299714
List Price: $58.00
5.
International Research Symposium on Service Excellence in Management (Quis)
by Gustafsson, Anders, Kandamp...
ISBN: 9781784414016
List Price: $199.00
OUT OF STOCK
See Availability on Amazon6.
Quality of Service: Making It Really Work - Bo Edvardsson - Hardcover
by Edvardsson, Bo, Vretveit, J...
ISBN: 9780077079499
List Price: $34.95
OUT OF STOCK
See Availability on Amazon7.
New Service Development and Innovation in the New Economy
by Edvardsson, Bo, Gustafsson,...
ISBN: 9789144015590
List Price: $21.50
OUT OF STOCK
See Availability on Amazon8.
Values-Based Service for Sustainable Business: Lessons from IKEA
by Edvardsson, Bo, Enquist, Bo
ISBN: 9780415458535
9.
10.
Business Transformation for a Sustainable Future
by Sebhatu, Samuel Petros, Enq...
ISBN: 9781032037431
11.
Business Transformation for a Sustainable Future
by Sebhatu, Samuel Petros, Enq...
ISBN: 9781032037455
OUT OF STOCK
See Availability on Amazon12.