3807002
9780471748076
Phillip Van Hooser provides a perspective on remarkable and memorable customer service and offers a number of proven, practical and transferable customer service techniques and traits that can aid businesses in sustaining profitable, long-term relationships.Van Hooser, Phillip is the author of 'Willie's Way 6 Secrets for Wooing, Wowing, And Winning Customers And Their Loyalty', published 2005 under ISBN 9780471748076 and ISBN 0471748072.
[read more]