1833594
9780934793667
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Full of step-by-step interventions and procedures for dealing with potentially violent workplace situations, this hands-on guide offers reliable solutions for many anxious employers and managers. It explains how to conduct psychological assessment tests of employees, recognise warning signs, and communicate with troubled workers. Organisational factors that may trigger violence are pointed out, solutions are given on how to eliminate them, and crisis procedures and security features are discussed. Employers learn how to be safe and compliant with the law and when and where to seek legal and medical intervention.Baron, S. Anthony is the author of 'When Work Equals Life The Next Stage of Workplace Violence', published 2000 under ISBN 9780934793667 and ISBN 0934793662.
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