4949677
9780071477840
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
by Joseph Michelli
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Product details
- ISBN-13: 9780071477840
- ISBN: 0071477845
- Edition: 1
- Publication Date: 2006
- Publisher: McGraw-Hill
AUTHOR
SUMMARY
"Keen insight on the transformational power of Starbucks."-Dr. Jackie Freiberg, bestselling coauthor,Guts!andNuts!"Practical, proven ideas and strategies that you can apply immediately."-Brian Tracy, bestselling author ofMillion Dollar HabitsHow did Starbucks turn a cup of coffee into a worldwide business phenomenon? With unique access to Starbucks personnel and resources, Joseph Michelli isolated the 5 key leadership principles that transformed an ordinary idea into an extraordinary experience. Principle 1: Make It Your Own Principle 2: Everything Matters Principle 3: Surprise and Delight Principle 4: Embrace Resistance Principle 5: Leave Your MarkJoseph Michelli is the author of 'The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary', published 2006 under ISBN 9780071477840 and ISBN 0071477845.
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