1600966
9780873893091
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ON SALE NOW! This is a practical approach to training the workforce of any small business with the tools and concepts of TQM. the interactive nature of this book encourages you to apply the concepts and techniques of quality management with worksheets, activities, and review questions. Many small businesses sold on the benefits of TQM have not yet formulated a plan for applying the concepts. This book will provide those specific how-tos for implementation.Ehresman, Terry is the author of 'Small Business Success Through Tqm Practical Methods to Improve Your Organization's Performance' with ISBN 9780873893091 and ISBN 0873893093.
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