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9780273740483

Service Operations Management: Improving Service Delivery (4th Edition)

Service Operations Management: Improving Service Delivery (4th Edition)
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  • ISBN-13: 9780273740483
  • ISBN: 0273740482
  • Edition: 4
  • Publication Date: 2012
  • Publisher: Prentice Hall

AUTHOR

Robert Johnston, Graham Clark, Michael Shulver

SUMMARY

Robert Johnston is the author of 'Service Operations Management: Improving Service Delivery (4th Edition)', published 2012 under ISBN 9780273740483 and ISBN 0273740482.

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