21082940
9781931332194
Service Level Agreements: A Framework on CD-ROM for IT and Technology (2003-10th Edition)
by Hiles, Andrew
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Product details
- ISBN-13: 9781931332194
- ISBN: 1931332193
- Publication Date: 2003
- Publisher: Rothstein Associates, Incorporated
AUTHOR
SUMMARY
SLA FRAMEWORK brings together the critical elements needed to build a Service Level Agreement. All you do is choose the plan elements you require, load them into a standard word processor and edit them to your specifications. Includes license for one company.Hiles, Andrew is the author of 'Service Level Agreements: A Framework on CD-ROM for IT and Technology (2003-10th Edition)', published 2003 under ISBN 9781931332194 and ISBN 1931332193.
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