Name: Seamless Government Set: A Practical Guide to Re-Engineering in the Public Sector, Workbook for Seamless Government
Author: Linden, Russell M.
ISBN: 9780787944865

by Linden, Russell M.

Seamless Government Set: A Practical Guide to Re-Engineering in the Public Sector, Workbook for Seamless Government

by Linden, Russell M.

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ISBN-13: 9780787944865
ISBN: 0787944866
Publisher: Wiley & Sons, Incorporated, John

AUTHOR

Linden, Russell M.

SUMMARY

Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government'and how to overcome resistance along the way.Linden, Russell M. is the author of 'Seamless Government Set: A Practical Guide to Re-Engineering in the Public Sector, Workbook for Seamless Government' with ISBN 9780787944865 and ISBN 0787944866.

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