5311948
9781591841647
Satisfaction How Every Great Company Listens to the Voice of the Customer
by Denove, Chris, Power, James D., IV, Power, James
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- Condition: New
- Provider: Mediaoutdeal1234 Contact
- Provider Rating: 65%
- Ships From: Springfield, VA
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About this item
- Condition: Very Good
- Provider: JensonBooks Contact
- Provider Rating: 96%
- Ships From: Logan, UT
- Shipping: Standard
- Comments: A well-cared-for item that has seen limited use but remains in great condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear. Item works perfectly. Pages are intact and not marred by notes or highlighting. The spine is undamaged.
Product details
- ISBN-13: 9781591841647
- ISBN: 159184164X
- Publication Date: 2007
- Publisher: Penguin Group (USA) Incorporated
AUTHOR
SUMMARY
Two leading figures from J.D. Power and Associates explain how to improve a business through consumer satisfaction, citing the examples of market leaders while discussing how to implement customer-focused strategies.Denove, Chris is the author of 'Satisfaction How Every Great Company Listens to the Voice of the Customer', published 2007 under ISBN 9781591841647 and ISBN 159184164X.
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