Resident Assistant's Survival Guide Tips & Techniques for the Most Important Job in America

With simple, no-nonsense language and lighthearted illustrations, The Resident Assistant's Survival Guide gives your caregivers step-by-step tips on how to handle specific, often difficult, problems like: getting along with others as a team, being a good communicator, managing job stress, dealing with death on the job, relating to family members, working with aggressive residents, and balancing work and family.Pillemer, Karl is the author of 'Resident Assistant's Survival Guide Tips & Techniques for the Most Important Job in America', published 2001 under ISBN 9780965362979 and ISBN 0965362973.