Reporting Higher Education Results: Missing Links in the Performance Chain: New Directions for Institutional Research, Number 116 (J-B IR Single Issue Institutional Research)

Performance reporting--publishing information on the results of higher education at the state, system, and institutional levels--is said to have the potential to enhance external accountability, improve institutional performance, further state needs, and possibly even increase state funding. But are campus administrators and public officials actually using these reports? Does performance reporting really lead to these kinds of outcomes? No study has ever tested the effectiveness of performance reporting--until now. This issue explores the origins and development of performance reporting, examines the attitudes of state and campus leaders, and discusses how these reports are--or are not--being put to use. Burke and Minassians begin by tracing the rise of performance reporting amidst the demands for increased accountability in higher education in the late 80s and early 90s. They examine the formats, coverage, and content of performance reports--with a particular emphasis on how well suited they are to the needs of their end users in government and on campus--and discuss how reporting indicators are selected and what the selection process tells us about policymakers' goals, values, and models for excellence for public colleges and universities. The authors then look at what state and campus officials think about performance reports and how they actually use them. Burke and Minassians analyze the opinions of a geographically diverse group of governor's aides, legislative chairs of education committees, higher education finance officers, and campus institutional researchers about the use, effects and future of performance reporting, and about the importance and appropriateness of the indicators most commonly used in performance reports. Finally, the authors discuss reasons why performance reporting does not yet seem to be having the strong positive impact envisioned by it's supporters, and they make recommendations about how to best use and improve performance information. This is the 116th issue of the quarterly journal New Directions for Institutional Research.Joseph C. Burke is the author of 'Reporting Higher Education Results: Missing Links in the Performance Chain: New Directions for Institutional Research, Number 116 (J-B IR Single Issue Institutional Research)', published 2003 under ISBN 9780787963361 and ISBN 0787963364.