127057
9781563086243
Reference and Information Services An Introduction
by Bopp, Richard E., Smith, Linda C.
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Product details
- ISBN-13: 9781563086243
- ISBN: 1563086247
- Edition: 3
- Publication Date: 2000
- Publisher: Libraries Unlimited, Incorporated
AUTHOR
SUMMARY
Updated to reflect the latest trends and the newest sources commonly used for reference work, this new edition includes more detailed discussion of a wider range of reference-related services, including interlibrary loan, document delivery, and readers' advisory services. There is also increased attention to ethical issues and a stronger focus on user-centered services, both face-to-face and mediated by technology. In addition, the authors discuss Web sites of significant value and the impact of the Internet on reference services.Bopp, Richard E. is the author of 'Reference and Information Services An Introduction', published 2000 under ISBN 9781563086243 and ISBN 1563086247.
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