Race Trap Smart Strategies for Effective Racial Communication in Business and in Life

Delivers an antidote to the complex problems of race in the workplace. Provides insight & advice on improving interracial communication & ending racial confrontation. Provides readers with hard-edged advice for: choosing the most effective strategies for dealing with customers, coworkers, & supervisors of different races; recognizing covert attitudes & biases that undermine success; & avoiding racially charged code wordsÓ that can cause big trouble. Gives useful guidelines for navigating racially charged situations that take place in the course of everyday life. Helps children succeed in an increasingly diverse environment. Includes step-by-step guidelines, compelling anecdotes, & a self-scoring Racial Intelligence Quotient Test.Johnson, Robert L. is the author of 'Race Trap Smart Strategies for Effective Racial Communication in Business and in Life' with ISBN 9780756761585 and ISBN 0756761581.