5507713
9780471940548
Quality and Excellence in Human Services
by Dickens, Paul
About this item
- Condition: Good
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Product details
- ISBN-13: 9780471940548
- ISBN: 0471940542
- Publication Date: 1994
- Publisher: Wiley & Sons, Incorporated, John
AUTHOR
SUMMARY
A comprehensive treatment concerned with the topical issue of quality assessment & management psychology. Develops the issue of quality by examining work done in industry & services then applies this work to clinical psychology. Covers such related topics as outcome measures, clinical audit, patient satisfaction & the concept of quality of life. Examples are drawn from a wide range of clincial psychology situations & health care settings.Dickens, Paul is the author of 'Quality and Excellence in Human Services', published 1994 under ISBN 9780471940548 and ISBN 0471940542.
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