3986016

9780809225200

Please Don't Shoot the Messenger!: How to Talk to Demanding Bosses, Clueless Colleagues, Tough Customers and Difficult Clients without Losing Your Cool (or Your Job)

Please Don't Shoot the Messenger!: How to Talk to Demanding Bosses, Clueless Colleagues, Tough Customers and Difficult Clients without Losing Your Cool (or Your Job)
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  • ISBN-13: 9780809225200
  • ISBN: 0809225204
  • Edition: 1
  • Publisher: McGraw-Hill Trade

AUTHOR

Goodman, Gary S.

SUMMARY

Combining a hands-on, anecdotal appraoach, Gary S. Goodman's guide to better communications enables the reader to negotiate with a range of people in tricky situations without being abrasive or confrontational.Goodman, Gary S. is the author of 'Please Don't Shoot the Messenger!: How to Talk to Demanding Bosses, Clueless Colleagues, Tough Customers and Difficult Clients without Losing Your Cool (or Your Job)' with ISBN 9780809225200 and ISBN 0809225204.

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