Outsourcing and Human Resource Management An International Survey

Outsourcing is an increasingly popular strategy deployed by a variety of institutions, including banks, multinational companies and small and medium-sized enterprises (SMEs). However, the literature on outsourcing does not reflect this increasingly complex and important practice in the global economy, having considered it largely from the narrow perspective of cost-saving analysis. Other important dimensions of outsourcing, including human resources, legal and insurance aspects have been neglected. This unique book examines outsourcing in a wide range of countries, including Japan, Europe and the United States, from a broad standpoint - with particular emphasis on the role of human resource management - that goes beyond the traditional view of outsourcing as simply a search for cheaper labour, as happened in the phase of globalization prior to outsourcing. The book assesses the problems and solutions for those attempting to outsource through an analysis of human resource management, service level agreements, lifecycles of the project, insurance requirements, operational management and recruitment within the context of the financial services industry, and automotive and IT industries of Japan, North and South Korea, South Africa, Mexico, Eastern Europe, China and India.Taplin, Ruth is the author of 'Outsourcing and Human Resource Management An International Survey', published 2007 under ISBN 9780415428910 and ISBN 0415428912.