Measuring and Managing Health Care Quality

More than an introduction to all of the new techniques of quality monitoring, this completely updated manual also is a practical handbook and learning tool. Four groups of techniques are outlined that health care organizations will find valuable for internal quality monitoring and improvement: measuring clinical outcomes, obtaining information from patients, utilizing a team approach to examine processes of care, and developing protocols.Goldfield, Norbert is the author of 'Measuring and Managing Health Care Quality', published 2001 under ISBN 9780834218796 and ISBN 0834218798.