Managing Performance in the Public Sector

Managing Performance in the Public Sector 2nd edition by Hans de Bruijn Managing Performance in the Public Sector 2 nd edition is a thorough revision of a highly successful text. Written by an experienced academic and practitioner this new edition shows how performance thinking has a substantial impact on the management of public organizations, as governments around the world use performance measurement to evaluate their products and services. But as indicators of success, how effective are these systems? And how do these measuring tools impact not only on productivity, but also on the professional quality of public service provision? In dealing with these questions, this text offers an important critique of these evaluation systems. Analyzing the pros, cons, risks and limitations of these systems, de Bruijn argues that instead of maximizing performance benefits, they often just create bureaucracy, stem innovation and damage professionalism. Taking a bold stance in a contentious debate, this topical book presents several strategies for turning performance measurement into a useful instrument that can benefit managers and professionals. An informed and up to date analysis of this subject, this is an essential text for anyone studying performance management in the public sector.De Bruijn, Hans is the author of 'Managing Performance in the Public Sector' with ISBN 9780415300384 and ISBN 041530038X.