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1162997

9780814477847

Managing Knock Your Socks Off Service

Managing Knock Your Socks Off Service
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Product details

  • ISBN-13: 9780814477847
  • ISBN: 0814477844
  • Publication Date: 1992
  • Publisher: Amacom

AUTHOR

Bell, Chip R., Zemke, Ron, Bush, John

SUMMARY

Ron Zemke was founder of Performance Research Associates. Chip R. Bell is senior partner and founder of The Chip Bell Group, a Texas-based consulting firm that specializes in helping clients achieve service excellence.Bell, Chip R. is the author of 'Managing Knock Your Socks Off Service', published 1992 under ISBN 9780814477847 and ISBN 0814477844.

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