4874118
9780972219303
An easy-to-read, inspirational guide for first-time and front-line supervisors in the hospitality and service sector industries. Based upon the concept of service-based leadership where the primary motivation of the leader is service to employees, customers, and shareholders, the principles of Leadership on the Line are aptly illustrated with real life anecdotes.Rehkopf, Ed is the author of 'Leadership on the Line: A Guide for Hospitality and Service Sector Supervisors' with ISBN 9780972219303 and ISBN 0972219307.
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