As the workplace changes, so do the processes of collective bargaining and labor relations. AuthorsMichael R. CarrellandChristina Heavrinexamine the changes, issues, and complications characteristic of this environment as well as effective methods for negotiating. The text discusses key terms, practices, laws, sections of actual labor agreements and arbitration cases, and decisions of the National Labor Relations Board and courts that illustrate and emphasize important contemporary issues. Coverage of both public sector relations and international collective bargaining issues has been integrated and expanded throughout. New features and significantly revised sections in the new edition of this highly acclaimed text include the following: Arbitration case studies that allow students to play the role of arbitrator "Develop Your Own Negotiating Skills" exercises Union organizing and avoidance strategies Interest-based bargaining Employee misconduct "TIPS" and "FORE"--what managers can and cannot say in organizational campaigns 24 new cases and case studies Collective bargaining in professional sports Simulation to accompany the text Photographs of significant labor leaders and events The following learning tools are used throughout the text to help students get at the core of most actual negotiations: Labor Relations and Collective Bargaining in the Public Sector Arbitration Cases International Labor Issues Labor News Chapter Case Studies Tips from Experts Labor Profiles Texts of Major Labor Legislation Key Terms and Concepts Review Questions Experiential ExercisesCarrell, Michael R. is the author of 'Labor Relations and Collective Bargaining Cases, Practice, and Law', published 2003 under ISBN 9780131400528 and ISBN 0131400525.