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9780113309054

Itil Planning to Implement Service Management

Itil Planning to Implement Service Management

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Product details

  • ISBN-13: 9780113309054
  • ISBN: 0113309058
  • Publication Date: 2002
  • Publisher: Stationery Office, The

AUTHOR

OGC Staff

SUMMARY

This CD-ROM enables the user to assess if IT service provision is meeting the requirements of the business. Where the business requirements are not being met, it details the steps necessary to ensure the IT service provision does meet the current and future needs of the business.OGC Staff is the author of 'Itil Planning to Implement Service Management ', published 2002 under ISBN 9780113309054 and ISBN 0113309058.

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