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William Heldman, MCT, is the Transaction Services Manager for a large Colorado city Lona Cram, PMP, is a senior project manager, management executive, and independent consultant and instructorHeldman, W. I. lliam is the author of 'It Project+ Study Guide Exam Pko-002 Study Guide', published 2004 under ISBN 9780782143188 and ISBN 0782143180.
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