1024545
9780750649490
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This book will make implementing or updating a quality management system in your business quick and simple. Complete with templates on the accompanying companion website for you to follow and fill in which take you step-by-step through the documentation and implementation procedure. At the beginning of the book the fundamentals of quality and the reasons for it are explained, and the mysteries and of ISO 9001 are put to bed. Some home truths on consultants help you to decide whether or when to use them - valuable advice that will save you money! The book quickly moves on to the practicalities of gaining or updating your ISO 9001 registration. Draft models of a quality policy manual and operating procedures provide a workbook and template around which you can build a quality management system. The draft model of operating procedures contains alternatives for many different industries and management systems. Templates contain explanations that make them very easy to use and examples of good and bad practice and pitfall to be avoided and provided. Fred Dobb has a great deal of experience in this area, previously working as a Regional Director of CQA, one of the largest certification bodies covering the whole range of manufacturing, service and other industrial business sectors.Dobb, Fred is the author of 'Iso 9001 2000 Quality Registration Step-By-Step', published 2004 under ISBN 9780750649490 and ISBN 0750649496.
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