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9780803945722

Improving Public Sector Productivity

Improving Public Sector Productivity

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Product details

  • ISBN-13: 9780803945722
  • ISBN: 0803945728
  • Publisher: SAGE Publications, Incorporated

AUTHOR

Rosen, Ellen D.

SUMMARY

This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.Rosen, Ellen D. is the author of 'Improving Public Sector Productivity' with ISBN 9780803945722 and ISBN 0803945728.

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