The need has never been greater for this new edition ofHuman Relations Developmentgiven the critical and ever-increasing importance of collaboration and co-teaching, effective home-school partnerships, and nurturing teacher-student relationships. This much-lauded text is a skills training manual for improving interpersonal communication, focusing on human relations between teachers and their students, parents, peers, and the general public."I think this is a terrific text that is well suited to helping educators learn how to deal with a variety of difficult people and situations." Robert N. Jackson - Dakota State University"Students begin to appreciate the complexity of language and the examinations require them to apply the concepts theyrs"ve learned!" David L. Gray - The University of South AlabamaThe emphasis of the text is that "interpersonal communication and human relations" is one of four generic life-skills. Core conditions of empathy, respect, warmth, concreteness, genuineness, appropriate self-disclosure, confrontation, and immediacy are addressed and applied chapter by chapter. Scales for each of these conditions are included so that trainees can learn how to rate their level of functioning both globally and specifically. Issues of the changing roles of educators and theory/applications of multicultural issues in schools and the classroom are also discussed.Gazda, George M. is the author of 'Human Relations Development A Manual for Educators', published 2005 under ISBN 9780205445684 and ISBN 0205445683.