How to Write Better Business Letters

The author combines detailed instruction with sound advice and more than 70 model letters that show how to write clear, concise business correspondence. Model letters include formal business announcements, credit applications, inquiry letters, sales letters, and many more. New in this edition are model letters via electronic communication, and pointers for using e-mail appropriately in business contexts.Geffner, Andrea B. is the author of 'How to Write Better Business Letters' with ISBN 9780812036435 and ISBN 0812036433.