948109
9780764112690
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The author combines detailed instructions with sound advice and more than 70 model letters that show how to write clear, concise business correspondence. New in this edition are model letters via electronic communication, and pointers for using e-mail.Geffner, Andrea B. is the author of 'How to Write Better Business Letters', published 2000 under ISBN 9780764112690 and ISBN 0764112694.
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