944982
9780566085956
How to Measure Customer Satisfaction
by Hill, Nigel, Brierley, John, MacDougall, Rob
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About this item
- Condition: Acceptable
- Provider: Read A Book Contact
- Provider Rating: 82%
- Ships From: Multiple Locations
- Shipping: Standard
- Comments: IMP: Acceptable- Do not include ACCESS CODE, CD-ROM or companion materials even if stated in item title. It may contain highlighting/markings throughout, and the covers and corners may show shelf wear. Corners, pages may be dent. All text is legible. M
Product details
- ISBN-13: 9780566085956
- ISBN: 056608595X
- Edition: 2
- Publication Date: 2004
- Publisher: Ashgate Publishing, Limited
AUTHOR
SUMMARY
Nigel Hill is founding Director of The Leadership Factor Ltd. John Brierley is Principal Consultant with The Leadership Factor Ltd and is highly experienced in all aspects of CSM Rob MacDougall is Managing Director of The Leadership Factor Pty Ltd and has many years experience across the consumer goods, hospitality and industrial market sectorsHill, Nigel is the author of 'How to Measure Customer Satisfaction', published 2004 under ISBN 9780566085956 and ISBN 056608595X.
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