910731

9780133881585

Hey, I'm the Customer Front Line Tips for Providing Superior Customer Service

Hey, I'm the Customer Front Line Tips for Providing Superior Customer Service
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  • Condition: Very Good
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  • Comments: A well-cared-for item that has seen limited use but remains in great condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear. Item works perfectly. Pages are intact and not marred by notes or highlighting. The spine is undamaged.

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  • ISBN-13: 9780133881585
  • ISBN: 013388158X
  • Publisher: Prentice Hall Press

AUTHOR

Willingham, Ron

SUMMARY

In an increasingly competitive economy, superior service is the key to attracting and retaining customers. Now a veteran sales trainer shows managers, supervisors, business owners, and particularly front-line service providers precisely how to focus on customer needs and give today's demanding and selective buyers the end-result benefits they expect. Line drawings.Willingham, Ron is the author of 'Hey, I'm the Customer Front Line Tips for Providing Superior Customer Service' with ISBN 9780133881585 and ISBN 013388158X.

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