First Steps in Retail Management

This comprehensive introduction to retail management provides useful resources and information that can be tailored to suit any type of retail environment. Teachers, trainers, and managers will benefit from the advanced retailing skills discussed, including building relationships with customers, coordinating sales performance, merchandizing, and recruiting and retaining staff. The changing responsibilities of managers in the competitive market are discussed with information on other key issues including food safety and workplace security.Wrice, Mark is the author of 'First Steps in Retail Management', published 0016 under ISBN 9780732991623 and ISBN 0732991625.