Face-To-Face Communications for Clarity and Impact

With tips on eye contact, asserting oneself in uncomfortable situations, speaking directly, and giving constructive criticism, this is the essential guide to using the spoken word more effectively.Fast and actionable tools and strategies for improving critical management skillsculled from Harvard Business School Publishing's respected newsletters Harvard Management Update and Harvard Management Communication LetterHarvard Business School Press Staff is the author of 'Face-To-Face Communications for Clarity and Impact', published 2004 under ISBN 9781591393474 and ISBN 1591393477.