3634692
9780893842703
Fabled Service
by Sanders, Elizabeth A., Bennis, Warren G., Bennis, Warren G.
8823
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- Condition: New
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- Ships From: STERLING HEIGHTS, MI
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- Comments: New, US edition. Satisfaction guaranteed!!
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- Condition: Acceptable
- Provider: Read A Book Contact
- Provider Rating: 82%
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- Comments: IMP: Acceptable- Do not include ACCESS CODE, CD-ROM or companion materials even if stated in item title. It may contain highlighting/markings throughout, and the covers and corners may show shelf wear. Corners, pages may be dent. All text is legible. M
Product details
- ISBN-13: 9780893842703
- ISBN: 0893842702
- Publisher: Wiley & Sons, Incorporated, John
AUTHOR
SUMMARY
As vice president and general manager of Nordstrom, Inc., for 12 years, Elizabeth Sanders made Nordstrom the benchmark against which any company, retail or otherwise, now measures itself. In Fabled Service, Sanders defines legendary service and explores the benefits and drawbacks of providing it to customers.Sanders, Elizabeth A. is the author of 'Fabled Service' with ISBN 9780893842703 and ISBN 0893842702.
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