Effective Document Management

Bob Wiggins' well-received book Effective Document Management now appears in a fully updated and revised edition which takes account of recent developments in Standards, technology, management approaches and changes in the marketplace. The author demonstrates how document management works as the linchpin of business success and facilitates knowledge management if properly integrated with core business processes and overall strategy. The first part of the book reflects changes in approaches to strategy and data-driven methodologies, with Chapter 3, on performance improvement approaches, and Chapter 4, on key concepts and solutions in records management and document management, covering in detail the latest ISO 9000 and its implications. Chapter 5, which explains different technologies, from storage, communication and display to input, authoring and information security, has been been extensively updated in response to recent technological advances, while updates to the following chapter, on information retrieval, concentrate particularly on issues relating to texonomy and metadata. Revisions to Chapter 7, on project management, include changes to the PRINCE 2 project management method. New case studies have also been added to the end of the book to demonstrate the real-life effects of developments described earlier in the book. The new edition of Effective Document Management will help information and IT managers, system developers and users, records manager and librarians to update and improve their document management practice for their own and their organization's increased efficiency.Wiggins, Bob is the author of 'Effective Document Management', published 2005 under ISBN 9780566086236 and ISBN 0566086239.