Diversity Scorecard: Evaluating the Impact of Diversity in Organizational Performance

"...In The Diversity Scorecard Dr. Hubbard takes us from theory to practice. His metrics cover demographics, climate, internal/external diversity, and suppliers. While most works focus on one particular sector this book uniquely provides strategy, tactics, and communication approaches for all types of organizations...Now you can develop your own diversity scorecard from beginning to end by following the guidance in this book. It will be among the most frequently used sources in my library." Dr. V. Robert Hayles, Effectiveness/Diversity Consultant; Co-author: The Diversity Directive: Why Some Initiatives Fail and What to Do About It "Edward Hubbard's book is a timely and invaluable contribution to the literature about diversity. It will assist organizations in determining the return on investment of diversity programs as rigorously as they do for other parts of their business." Price M. Cobbs, M.D., CEO and President of Pacific Management Systems The Diversity Scorecard is designed to provide step-by-step instructions, worksheets and examples to help diversity executives and managers analyze and track the impact of their diversity initiatives to mobilize the organization for strategic culture change. Diversity is not a program; it is a systemic process of organizational change that requires measurement for organizational improvement and success. Measuring the progress and results of diversity initiatives is a key strategic requirement to demonstrate its contribution to organizational performance. Diversity professionals know they must begin to show how diversity is linked to the bottom-line in hard numbers or they will have difficulty maintaining funds, gaining support, and obtaining resources to generate progress. Many organizations collect some type of diversity-related data today, even if it focuses only on Affirmative Action statistics. The Diversity Scorecard focuses on tools and techniques to make sure diversity professionals are collecting and measuring the right type of data that will help ensure the organization's success both now and in the future. This book helps the reader spend some time thinking about what they currently measure and adding new measures to a database to track progress towards their diversity vision. The basic premise of this book is twofold: it is important to develop measures that focus on the past, present, and future; and these measures need to consider the needs of the organization's diverse workforce, its work climate, diverse customers, the community, and shareholders. About the Author: Dr. Edward E. Hubbard, Ph.D., is President and CEO of Hubbard & Hubbard, Inc., Petaluma, CA, an international organization and human performance-consulting corporation that specializes in techniques for applied business performance improvement, workforce diversity measurement, instructional design and organizational development.Hubbard, Edward E. is the author of 'Diversity Scorecard: Evaluating the Impact of Diversity in Organizational Performance' with ISBN 9780750674577 and ISBN 0750674571.