618180
9780814477779
Delivering Knock Your Socks Off Service
by Anderson, Kristin, Zemke, Ron, Bell, Les
1058
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About this item
- Condition: Very Good
- Provider: JensonBooks Contact
- Provider Rating: 96%
- Ships From: Logan, UT
- Shipping: Standard
- Comments: A well-cared-for item that has seen limited use but remains in great condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear. Item works perfectly. Pages are intact and not marred by notes or highlighting. The spine is undamaged.
Product details
- ISBN-13: 9780814477779
- ISBN: 0814477771
- Publisher: Amacom
AUTHOR
SUMMARY
The best-selling front-line customer service book ever published is now better than ever! More than a decade after Delivering Knock Your Socks Off Service first showed how to provide blue-ribbon customer service, it's time to take your service strategy to the next level by applying the winning Knock Your Socks Off formula to the new demands of 21st-century business.Anderson, Kristin is the author of 'Delivering Knock Your Socks Off Service' with ISBN 9780814477779 and ISBN 0814477771.
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