Delivering Human Services: A Learning Approach to Practice

Delivering Human Services, 4/e, is a unique, self-instructional text that involves students in the learning process & helps them to develop & apply the skills needed for working with people. Presenting the material in short, easy-to-understand, & interactive groups, the text provides comprehensive coverage of major practice areas-such as brokering, client advocacy, mobilizing, interviewing, case management, relationship building, & assessment-while using an accessible framework that urges students to view people as being capable of change.Michael J. Austin is the author of 'Delivering Human Services: A Learning Approach to Practice' with ISBN 9780801306679 and ISBN 0801306671.