1936965
9781591396345
A part of the HBS Press line of books called The Results-Driven Manager Series. "Dealing with Difficult People will teach managers to deal with anger and negativity and understand how to use feedback to improve the workplace and hold people accountable for their actions.Harvard Business School Staff is the author of 'Dealing With Difficult People', published 2004 under ISBN 9781591396345 and ISBN 1591396344.
[read more]