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9780538844390

Customer Satisfaction Measurement and Management: Using the Voice of the Customer - Earl Naumann - Hardcover

Customer Satisfaction Measurement and Management: Using the Voice of the Customer - Earl Naumann - Hardcover
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Product details

  • ISBN-13: 9780538844390
  • ISBN: 0538844396
  • Edition: 1
  • Publisher: Cengage South-Western

AUTHOR

Naumann, Earl, Giel, Kathleen

SUMMARY

Naumann, Earl is the author of 'Customer Satisfaction Measurement and Management: Using the Voice of the Customer - Earl Naumann - Hardcover' with ISBN 9780538844390 and ISBN 0538844396.

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