596052

9780471237747

Customer Experience Management A Revolutionary Approach to Connecting With Your Customers

Customer Experience Management A Revolutionary Approach to Connecting With Your Customers
$11.89
$3.95 Shipping
List Price
$42.50
Discount
72% Off
You Save
$30.61

  • Condition: New
  • Provider: YourOnlineBookstore Contact
  • Provider Rating:
    88%
  • Ships From: Houston, TX
  • Shipping: Standard, Expedited

seal  
$3.03
$3.95 Shipping
List Price
$42.50
Discount
92% Off
You Save
$39.47

  • Condition: Good
  • Provider: oneplanetbooks Contact
  • Provider Rating:
    91%
  • Ships From: Columbia, MO
  • Shipping: Standard, Expedited
  • Comments: Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing and/or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).

seal  
$14.95
$3.95 Shipping

Your due date: 8/29/2024

$42.50
List Price
$42.50
Discount
64% Off
You Save
$27.55

  • Condition: Good
  • Provider: GoTextbooks Contact
  • Provider Rating:
    74%
  • Ships From: Little Rock, AR
  • Shipping: Standard
  • Comments: Used books cannot guarantee unused access codes or working CD's!

seal  

Ask the provider about this item.

Most renters respond to questions in 48 hours or less.
The response will be emailed to you.
Cancel
  • ISBN-13: 9780471237747
  • ISBN: 0471237744
  • Publication Date: 2003
  • Publisher: John Wiley & Sons Inc

AUTHOR

Schmitt, Bernd H.

SUMMARY

Bernd H. Schmitt is Professor of Marketing at Columbia Business School and the Executive Director of the Center on Global Brand Leadership.Schmitt, Bernd H. is the author of 'Customer Experience Management A Revolutionary Approach to Connecting With Your Customers', published 2003 under ISBN 9780471237747 and ISBN 0471237744.

[read more]

Questions about purchases?

You can find lots of answers to common customer questions in our FAQs

View a detailed breakdown of our shipping prices

Learn about our return policy

Still need help? Feel free to contact us

View college textbooks by subject
and top textbooks for college

The ValoreBooks Guarantee

The ValoreBooks Guarantee

With our dedicated customer support team, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.