1932230
9781590474341
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Cranfield Centre for Business Performance has just completed a research project, sponsored by SAS, exploring the link between the use of performance management and success. This is ground-breaking work on Corporate Performance Management (CPM) and gives organisations some indicators on how to be successful or how they can improve their performance management processes. Over six hundred research papers from global academic and practitioner sources have been reviewed, and several hundred organisations examined. The following key success factors were extracted and analysed and compared with the researchers' detailed knowledge of management processes: Do companies with a CPM system perform better than those that do not? Which elements of CPM differentiate between high and low performing companies? How do management teams pay attention to what is most important at any particular time? The 'strategic/operational conundrum': case studies show some revealing patterns of behaviour. The content is suitable for both commercial companies and public sector organisations.Bourne, Mike is the author of 'Cranfield Corporate Performance Management', published 2004 under ISBN 9781590474341 and ISBN 1590474341.
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