Cramming An Emerging Telephone Billing Fraud, Hearing Before the Committee on Governmental Affairs, U.S. Senate

Hearing on the emerging problem of telephone cramming -- unexplained charges on a consumer's telephone bill for services that were never ordered, authorized, or received. Highlights the scope & nature of cramming, educates consumers about this practice, & determines what can & should be done to control this deceptive practice. Fraudulent companies rip off consumers by billing consumers through their local telephone bills for charges, many of which may have nothing to do with telephone service. A consumer must read their telephone bill carefully. Unauthorized charges, often for small amounts, may be paid routinely for months.Collins, Susan M. is the author of 'Cramming An Emerging Telephone Billing Fraud, Hearing Before the Committee on Governmental Affairs, U.S. Senate' with ISBN 9780788186882 and ISBN 0788186884.