Closing the Gap: The Handbook for Total Quality Implementation

CLOSING THE GAP: THE HANDBOOK FOR TOTAL QUALITY IMPLEMENTATION, provides a practical, pragmatic, hands-on approach to implementing the Total Quality philosophy throughout an organization. The book, written by well-known consultant & lecturer Leslie L. Kossoff, is applicable to any organization - manufacturing or service. The focus is on using Total Quality as a business strategy to create bottom line results. Topics include definition & principles, reducing risk, structuring implementation, obstacles & strategies, & roles & responsibilities. 128 pp. Paperback. $12.95 each. LLK Associates/Publishing Division. ISBN 0-9630724-0-4. To order--Call (714) 852-6112.Kossoff, Leslie L. is the author of 'Closing the Gap: The Handbook for Total Quality Implementation' with ISBN 9780963072405 and ISBN 0963072404.