"Simple, clear, and persuasive, Breaking Through Bureaucracy contains a lot of good advice on how to make government agencies work better."--Aaron Wildavsky, University of California, Berkeley "An invaluable overview of the way government can change. This book doesn't simply identify problems, it also provides solutions. Right on!"--Lowell P. Weicker, Jr., Governor of Connecticut"Breaking Through Bureaucracy provides a diagnosis of what inhibits effective governance and offers a highly workable remedy for those ills."--Stephen Goldsmith, Mayor of IndianapolisBarzelay, Michael is the author of 'Breaking Through Bureaucracy' with ISBN 9780520078000 and ISBN 0520078004.