377222
9780786853946
Be Our Guest Perfecting the Art of Customer Service
by Disney Institute Staff, Kinni, Ted
465888
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About this item
- Condition: Good
- Provider: Ergodebooks Contact
- Provider Rating: 82%
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- Comments: Excellent customer service. Prompt Customer Service. Buy with confidence.
Product details
- ISBN-13: 9780786853946
- ISBN: 0786853948
- Publication Date: 2003
- Publisher: Hyperion Books
AUTHOR
SUMMARY
Walt Disney World is one of the world's most popular holiday resorts, a status that is achieved through an all-out commitment to quality service. Now, the Disney Institute explains the methodology behind this achievement to help any other business struggling to do the same.Disney Institute Staff is the author of 'Be Our Guest Perfecting the Art of Customer Service', published 2003 under ISBN 9780786853946 and ISBN 0786853948.
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