373055
9780442016111
Basic Hotel Front Office Procedures
by Renner, Peter F.
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About this item
- Condition: New
- Provider: BookCellar Contact
- Provider Rating: 92%
- Ships From: Nashua, NH
- Shipping: Standard, Expedited
- Comments: Has stickers on cover. Otherwise in new condition.Over 1,000,000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders.
Product details
- ISBN-13: 9780442016111
- ISBN: 0442016115
- Publisher: Wiley & Sons, Incorporated, John
AUTHOR
SUMMARY
This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded Third Edition discusses all the ins and outs of front office routines in clear and practical terms.Renner, Peter F. is the author of 'Basic Hotel Front Office Procedures' with ISBN 9780442016111 and ISBN 0442016115.
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